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How to Hire a Pittsburgh Web Design Company: 12-Question Vetting Checklist

Twelve questions to ask any Pittsburgh web design company before you sign — covering ownership, subcontracting, performance, SEO and support.

PWD EditorialSeptember 24, 2026 7 min read

Print this list and bring it to every agency call. The answers will narrow your options faster than any portfolio.

Ownership and access

1. Will I own the domain, hosting and code outright? 2. Who has admin access, and how is it handed over? 3. What happens to my site if we stop working together?

Who does the work

4. Who specifically designs and writes the code — employees or subcontractors? 5. Where are they located? 6. Who is my day-to-day contact?

Performance and SEO

7. What PageSpeed scores do your recent sites achieve on mobile? 8. How do you handle redirects and SEO during a redesign? 9. Is on-page SEO and schema included?

Support and cost

10. What does post-launch support cost and include? 11. How are change requests priced? 12. Can I speak with two clients from the past year?

Key takeaways
  • Ownership questions come first
  • Know exactly who builds your site
  • Verify performance claims yourself
  • Get support pricing in writing

Planning a new site? See our Pittsburgh web design services, compare options in our guide to Pittsburgh SEO agencies, or check website pricing.

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